# Client portal: invoices, quotes and support in one place

URL: https://www.eclosionit.com/en/client-portal

Invoices, quotes, support tickets, project progress and documents to sign, available at any time with your email and password.

Open the portal: https://eclosionit.odoo.com/my

### What you can do from the portal

- **Invoices and payments:** View your electronic invoices, download the PDF and XML, check what is outstanding and pay online when the payment method is enabled.
- **Quotes and orders:** Review each proposal in detail, leave comments and approve or sign it online without printing anything.
- **Support tickets:** Open a request, attach screenshots and follow its status and our replies until it is solved.
- **Projects and tasks:** See the progress of your implementation or development, the open tasks and the hours logged.
- **Document signing:** Sign contracts, minutes and agreements from your computer or phone, with a copy for both parties.
- **Secure access:** Each person signs in with their own user. You can change your password and contact details whenever you want.

### How to get in in three steps

If you are already a client, we send an invitation to the email we have on file for your company.

- **1. Open the invitation:** Look for the email “Your account at Eclosión SAS” and click the button to accept the invitation. Check your spam folder too.
- **2. Create your password:** Choose a password only you know. Your user is the same email the invitation was sent to.
- **3. Sign in whenever you want:** Use the portal icon in this site menu or go straight to eclosionit.odoo.com.

### Questions about the portal

**I did not get the invitation, or it expired**
On the sign-in screen use “Reset password” with your company email and you will get a new link. If it still does not arrive, write to us and we will check which email we have on file.

**I forgot my password**
Use “Reset password” on the sign-in screen. The link is sent to your user email and lets you create a new password.

**Can several people from my company sign in?**
Yes. Send us the name and email of each person and we create their own access, for example one for accounting and one for the technical team.

**Does it cost anything?**
No. The portal is included for all our clients.

**Do you also notify me on WhatsApp?**
Yes. We can send you WhatsApp notices for invoices, quotes, tickets and documents to sign, with a direct link to the portal.