Every answer, in one place

The client, as agreed in the contract. We hand over the full repository, documentation and deployment runbook.

It depends on scope. After a free discovery session we deliver a phased estimate so you can start with what creates the most value.

Yes. We adopt your tools and ways of working (repositories, boards, meetings) and transfer knowledge throughout the project.

We offer support with agreed response times, monitoring, and an hours bank or dedicated team to keep evolving the product.

Least privilege, separate environments, encryption in transit, secret management and confidentiality agreements with the whole team.

Odoo is a suite of business apps covering ERP, CRM, accounting, inventory, manufacturing, HR, website and more, all on one database. It is modular: start with what you need and grow without switching systems.

Yes. We implement Colombian localization with electronic invoices, credit and debit notes, support documents and electronic payroll, integrated with a DIAN-authorized technology provider.

It depends on scope. A focused project (e.g., sales, inventory and invoicing) can be live in a few weeks; implementations with manufacturing, payroll and custom development are planned in phases.

That is our specialty. We have built our own modules for construction, veterinary clinics, insurance, vehicle trading, printing, optical retail and logistics, among others.

Yes. We extract, clean and validate contacts, products, accounting balances and history, and run trial loads before going live.

No. We integrate AI with your current systems; if you run Odoo, integration is more direct because it already centralizes your data and processes.

We choose per use case, cost and data requirements: leading providers under enterprise agreements, or open models deployed in your cloud.

No. We work with providers and settings that exclude training on your data, and we send only the minimum information needed.

That is why we design with human approval, automatic validation and quality metrics. AI proposes; your team decides.

It depends on the use case and volume. The assessment defines the pilot cost and expected return before you invest in scaling.

No. Prices are in Colombian pesos excluding VAT, which is added on the invoice.

Consulting builds or improves: process design, configuration, development and integrations. Support keeps what already works running: incidents, how-to questions and minor adjustments.

We log the actual time spent on every activity and share the usage with you, so you always know how many hours you have left.

It depends on your modules, processes and data volume. After a free discovery session we send a phased proposal with timeline and price.

Anyone can report a case. Response times depend on your company’s support agreement with Eclosion IT.

We email you a confirmation with the ticket number; reply to that email to add information.

Images (PNG, JPG, WEBP, GIF), PDF, TXT, CSV, Excel and Word; up to 3 files and 10 MB in total. We verify each file’s actual content.

They are sent encrypted, validated before being stored, and only the assigned support team can access them inside Odoo.